Sabre eyes airline IT innovation, leverages Bengaluru GCC for tech overhaul

How has Saber’s Bengaluru GCC contributed to the company’s wider offerings?

Bengaluru GCC has played a key role in shaping Saber’s global product portfolio. A significant share of product leadership lies in Bengaluru GCC.

Whether it’s digital innovation, Genai or Saber Mosaic, the latest AI-injection retail solution, the Bengaluru team has been key in driving impactful work in these areas. Furthermore, our contributions in areas such as SRE are at the heart of enhancing Saber’s overall product strategy and delivery capabilities.

What areas of focus will Saber India be in the next few years?

The key focus area for the future is continuing to build products that will impact the airline’s IT space. This will help advance functionality in Genai and AI/ML, and hope to deploy it on a scale not only to experiments but to the entire product. Additionally, we look forward to modernizing mainframe offloading and rebuilding the company’s coretex stacks into a more flexible cloud-based system.

Travel Tech said it is currently in a “hockey stick moment.” Why is this an important point for Saber? And how is the company leading the shift?

Looking at industries like fintech and retail, many of the technological transformations are already mature. But with travel technology, we are still there. The innovation opportunities are large and undeveloped.

At Saber, we believe this is our hockey-smelling moment. From AI-powered personalization to modernizing existing infrastructure, there is both a vision and a talent pool that fundamentally changes how people experience travel. That’s what drives us, and that’s what makes this phase exciting.

Q: How has Saber’s Bengaluru GCC evolved over the years in terms of its product capabilities and impact?

A: I think there were significant measurable changes. First, we expanded our expertise in two important areas: cloud and AI/ml. Our engineers work beyond the full cloud spectrum, from private data centers to Amazon and Google Cloud Services, providing us with the best work we can do.

The same can be said for AI/ML. There, we developed a powerful and capable talent base. The second concerns internship programs, transforming a young, creative mind into a shocking travel technology expert. We have built a strong pipeline. We hired top talents and allowed them to quickly integrate them into our culture and contribute meaningfully.