Apple has agreed to pay $95 million to settle a class action lawsuit alleging that private Siri conversations were mistakenly recorded and intercepted by third-party contractors.
If approved by U.S. District Judge Jeffrey White. settlement proposalthe lawsuit, filed Tuesday in federal court in Oakland, Calif., says affected users will receive up to $20 for each Apple device that has Siri, such as an iPhone or Apple Watch.
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The lawsuit centers on customer complaints that Siri was activated unintentionally and a 2019 report from a whistleblower. guardian An Apple contractor reportedly listened to the audio recordings during quality control testing. According to the investigation, this included “sensitive medical information, drug transactions, and recordings of couples’ sexual activities.” Siri is only supposed to wake up when you hear the wake word “Hey Siri,” but it can also be triggered by other things, like the sound of a zipper, when your Apple Watch is lifted in a certain way, or when you hear a voice. There have been reports of Siri being activated. voice.
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Apple users claimed that their private conversations were recorded and then shared with third-party advertisers. Then you will also see advertisements for products mentioned in a particular conversation, or for surgical treatments after consulting with a doctor. Apple later issued a formal apology and said it would no longer save audio recordings.
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The period for this lawsuit is from September 17, 2014 to December 31, 2024. To claim a portion of the settlement, Apple users must submit claims for up to five Apple devices (iPhones, iPads) that have Siri installed. , Apple Watch, MacBook, iMac, HomePod, iPod touch, or Apple TV) and swore that he accidentally activated Siri “during a confidential or private conversation,” the settlement said.
Apple isn’t the only company to have problems with voice assistants invading privacy. Google is in the middle of a similar situation. class action lawsuit Regarding Google Assistant starting without a wake word.
